Jaxe Box Operating Instructions

HOLD HARMLESS, WAIVER, AND INDEMNITY AGREEMENT must be signed and submitted prior to activating Jaxe Box!

link to agreement here

Activation

1. Notify PSAP/Dispatch that you will be activating and installing a Jaxe Box. Inform PSAP/Dispatch they will receive a Text-to-911 activation message from this device.


2. Request confirmation from PSAP/Dispatch that the activation message was received. Advise Dispatch that GPS location confirmation (if available) may take up to 15 minutes.


3. Remove Jaxe Box from packaging and pull the tabs as follows (CRITICAL—wrong order will prevent the device from working):

- Slowly pull and completely remove flexible Tab #1

- Slowly pull and completely remove flexible Tab #2

- Slowly pull and completely remove orange Tab #3

-Allow approximately 1 minute for the activation message to be sent to PSAP/dispatch


4. Place Jaxe Box on your vehicle dashboard or in an area with open sky view. It may take up to 15 minutes for GPS location confirmation. Once PSAP/Dispatch has confirmed GPS location, proceed to Installation.


If no activation message is received DO NOT install. Proceed to Removal/Return below.


If activation message is confirmed by PSAP/dispatch but no location is provided within 15 minutes, proceed to Installation. Notify PSAP/dispatch that the device may not have obtained a GPS location. Request PSAP/dispatch to notate the device's approximate location/address (tied to this phone number) for the next 48 hours.


Installation

Jaxe Box can be mounted vertically on a wall or horizontally on a ceiling. Once activated, Jaxe Box will operate for up to 48 hours. For best results, leave Jaxe Box installed for 24-48 hours.


Wall/Vertical Installation (only top screw needed)

1. Position the Jaxe Box with the hood upright.

2. Use a Phillips head screwdriver or screw gun/drill to drive the screw into wood structural members.


Ceiling/Horizontal Installation (both screws required):

1. Position the Jaxe Box flat against the ceiling.

2. Use a Phillips head screwdriver or screw gun/drill to drive the screw into wood structural members.


Device can be tested in its installed location by pressing the “Test” button on the smoke detector. This will notify the PSAP/Dispatch that the device is alerting.


Removal / Return to Manufacturer

Warning: Failure to return Jaxe Box to the manufacturer will result in a $2000 fee.


1. To remove, pull the cotter pin(s) from used mounting screw(s). Remove Jaxe Box from ceiling or wall.

2. Place the Jaxe Box back in its original box.

3. Peel backing off the provided pre-paid shipping label. Place label over the original shipping label. Use pre-cut tape strips to seal box completely. Mail through USPS.